Refund and Returns Policy

At WebPlusWorld.com, we want our customers to be satisfied with every purchase. This Refund and Returns Policy explains the conditions for returning products and requesting refunds.

Return period

You may request a return within 30 days from the date of delivery. To be eligible for a return, the product must be unused, unopened, and in the original packaging.

Products that cannot be returned

For safety and hygiene reasons, some products cannot be returned, including:

Opened medicines
Opened supplements and vitamins
Personal care and hygiene products
Products without original packaging
Damaged products caused by improper use

Return requirements

To complete a return, you must provide your order number, proof of purchase, and details about the reason for the return. Please contact our customer support team before sending any product back.

Refunds

Once we receive and inspect your returned product, we will notify you about the approval or rejection of your refund.

If your refund is approved, the amount will be returned to your original payment method within the processing time of your payment provider.

Late or missing refunds

If you have not received your refund, please first check your bank account or payment provider. If the issue continues, contact us and we will assist you.

Damaged or incorrect products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days after delivery. We may request photos or additional information to process your request.

Exchanges

We replace products only if they are damaged, defective, or incorrectly shipped. Please contact our support team to arrange an exchange.

Shipping returns

Customers may be responsible for return shipping costs unless the product was received damaged, defective, or incorrect. Shipping costs are non-refundable.